Privacy Policy

Introduction
At Holland Osteopathy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information. We are registered with the Information Commissioner’s Office (ICO) as a data controller, and we comply with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Information We Collect
We may collect the following types of personal information:

  • Name

  • Contact details (email address, phone number)

  • Health and medical history (for treatment purposes)

  • Payment information (when applicable)

  • Any other information you provide through forms or communication

How We Use Your Information
We use your information to:

  • Provide the best possible osteopathic care

  • Respond to your queries or appointment requests

  • Process payments and manage billing

  • Improve our services and website

  • Send relevant updates or promotional offers (if you’ve opted in)

How We Protect Your Information
We take the protection of your personal data seriously. We employ various physical, electronic, and administrative safeguards to prevent unauthorised access, use, or disclosure of your information.

Sharing Your Information
We will never share your personal information with third parties, except in cases where it’s required by law, or where we’ve obtained your consent.

Your Rights
You have the right to:

  • Access the personal information we hold about you

  • Request corrections to any inaccurate information

  • Opt out of marketing communications at any time

  • Request the deletion of your personal information (subject to certain legal exceptions)

Cookies and Tracking Technologies
We use cookies on our website to enhance user experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

Contact Us
If you have any questions or concerns about how we handle your personal information, or if you wish to exercise any of your rights, please don’t hesitate to get in touch with us at:
[Contact Information]

You can also contact the Information Commissioner’s Office (ICO) directly for more information on data protection.
ICO website: www.ico.org.uk